SHIPPING
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindarle a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio que sobrepase todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China se enviarán por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE.UU. se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si te encuentras en uno de esos países, nos pondremos en contacto contigo.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, aceptas que se te envíen uno o más paquetes y que recibas tarifas personalizadas cuando lleguen a tu país.
Cuanto tiempo tarda el envio?
Tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
| Ubicación |
*Tiempo estimado de envío |
| Estados Unidos |
10-30 Días hábiles |
| Canadá, Europa |
10-30 Días hábiles |
| Australia, Nueva Zelanda |
10-30 Días hábiles |
| América Central y del Sur |
15-30 Días hábiles |
| Asia |
10-20 Días hábiles |
| África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirás un correo electrónico una vez que se envíe tu pedido que contiene tu información de seguimiento. Si no has recibido información de seguimiento dentro de los 5 días, contáctanos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si tu pedido se realizó hace más de 5 días hábiles y aún no hay información sobre el número de seguimiento, contáctanos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si has especificado el envío combinado.
Si tienes alguna otra pregunta, contáctanos y haremos todo lo posible para ayudarte.
RETURNS
Cancelación del pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si tu pedido se ha pagado y necesitas hacer un cambio o cancelar un pedido, debes comunicarte con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Tu satisfacción es nuestra prioridad número 1. Por lo tanto, puedes solicitar un reembolso o reenvío de productos pedidos si:
- Si tú no recibes el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puedes solicitar un reembolso o un reenvío.
- Si recibiste el artículo incorrecto, puedes solicitar un reembolso o un reenvío.
- Si no deseas el producto que recibiste, puedes solicitar un reembolso, pero debes devolver el artículo a tu cargo y el artículo no debe haber sido utilizado.
Hacemos no emitir el reembolso si:
- Tu pedido no llegó debido a factores bajo tu control (es decir, proporcionar la dirección de envío incorrecta)
- Tu pedido no llegó debido a circunstancias excepcionales fuera del control de PLIVENT las mejores ofertas (por ejemplo, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de
*Puedes enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puedes hacerlo enviando un mensaje al Contáctanos página
Si se aprueba un reembolso, tu reembolso se procesará y se aplicará automáticamente un crédito a tu tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón deseas cambiar tu producto, tal vez por una talla diferente de ropa, debes comunicarte con nosotros primero y te guiaremos a través de los pasos.
Por favor no nos envíes tu compra a menos que te autoricemos a hacerlo.
Algunas razones para comprar con nosotros:
COMPRAS SEGURAS
Hacemos todo lo posible para que tu experiencia de compra no solo sea agradable, fluida y sin complicaciones, sino también segura.
ENVÍO GRATIS
Disfruta de servicios de envío internacional flexibles que actualmente operan en más de 200 países en todo el mundo.
DEVOLUCIONES GRATIS
¡Está bien cambiar de opinión! Puedes devolver tu pedido para obtener un reembolso completo, lo tenemos cubierto con nuestra protección total para el comprador.
LAS NOVEDADES
Nuevos productos están disponibles de forma regular.
PROMESA DE PRECIO
No queremos que elijas entre el mejor valor y el mejor servicio. Es por eso que ofrecemos precios competitivos.
EXCELENTE SERVICIO AL CLIENTE
El equipo de soporte profesional y experto siempre está dispuesto a ayudarte.
SEGUIMIENTO FÁCIL
Revisa el estado de tu pedido en linea. ¡Tan fácil como eso!
Super practical Perfect price/performance ratio. Perhaps the design is a bit too simple.
It was ok at first but now it doesn’t charge my devices and i tried change the cable, but nothing happened. Pitty
This side table lamp is modem and easy to assemble and use. The brightness is suitable in the bedroom and the wireless charger is a plus. Could save the charging cable and you will have a fully charged phone when you wake up. Would recommend it to family and friends
Grandchildren Loved this. It has needful different options for use.
It is a good lamp combined with phone wireless charger. For me it is really useful at night. I don't like to charger the phone on bed but I have to before I bought this lamp. So far it works so good, I have to say I like it.
I love this lamp / charger & clock. It is very nice & different.
The first impression is great, I'm totally impressed by this touch function and charging also works well. You can see the individual LEDs through the diffuser, but they are tight enough and it doesn't get in the way. Unfortunately, the wood in the middle is untreated and will probably stain permanently if you come back to charge your mobile phone again and again. Contrary to what other reviews claim, the watch can be switched off so that you don't have any annoying light when you sleep.
Fast delivery, as described. I still had the problem that I had connected the lamp with a 5W plug and the cell phone did not charge and the lamp flickered. I thought it was broken. I contacted the seller, who suggested a solution for me very quickly and competently and was there to help me. With a 20W plug, the lamp works perfectly. Great dealer.
This bedside lamp with charging function has probably found a somewhat unusual application for us. Because we make YouTube videos about technical devices such as smartphones. In order to present them in an appealing way, we are also happy to come up with something. For example, we used the lamp to drape and display smartphones accordingly. The additional wireless charging function is also very useful to show this ability when needed. The lamp itself is very well made and does what it should. The charging function works, but it's not the fastest kind. Overall, however, I would recommend this lamp based on the design and features, especially since the speed is usually not as relevant overnight.
Visually an eye-catcher. So far, all charging functions are working
I ordered a few lamps and then actually kept them. It is easy to put on and off using the touch function. It has a simple design, which my husband really likes. You can choose from different brightness levels. Unfortunately, my cell phone can't be charged wirelessly, but I found this feature super handy as the cables are always collected behind the dessert. Unfortunately, the integrated watch is a bit too bright for us at night, so we have to put something in front of it to cover it up. Otherwise, I think the price/performance ratio is great and can only recommend the lamp.
The lamp arrives well packaged in a flat cardboard box. The wood look is well, you can see that it is not real wood, which should be clear to you given the price. You can adjust the brightness so that you are not dazzled. A mobile phone holder is integrated but I don't use it because I want to charge on the lamp. You can charge via cable or by placing it in the middle via wireless.
The bedside lamp is great, the light is easy to adjust to your wishes. The Wireless Carger works perfectly. The only thing I complain about is that the plug applies quite a bit and therefore you can't place the bedside table completely against the wall.
I'm totally satisfied, super easy to use and adjustable brightness levels, highly recommended 👍🏻
Is misused as a permanent lamp. Since I bought a solar power system, I was faced with the dilemma of what do I do if the electricity goes out at night and I don't see anything. Since I use this lamp continuously, the power can go out quietly and I already have the lamp on. The touch control is practical and easy. It is not necessary for me to be able to charge your mobile phone with it, but it is certainly a good thing for others.
I was able to test this bedside lamp. Pro: -By hanging up with charging function -5 color modes -dimmable -light edge can be swivelled -mobile phone holder on the side -price-performance ratio seems to be right -Quality and workmanship looks okay Con: -Cable could be longer for me
The wireless charger wasn't great. Too slow charging. But light is good 👍
The lamp has different light colors or rather color tones. And it can also be dimmed by turning it on and placing your finger on the bow longer so that it dims up or down. But the selected brightness is not saved, you have to readjust it every time you switch it on and off. There is also an extra that allows you to charge a smartphone or other device via a USB connection. And the plate plate has an induction charging function for suitable smartphones. The lamp itself is powered by a power supply and connected to the power supply via a USB to USB C charging cable. The power consumption is 10 W but due to the power supply, the lamp also consumes 10 W when it is switched off. Unfortunately, with this type of power supply, it is always the case that it uses electricity in the socket, regardless of whether a device is switched on or not. The brightness is exactly not too bright for a dessert lamp if you want to turn it on at night because you want to go to the toilet and bright enough to read a book. The workmanship is very good and the lamp is a real eye-catcher. It is also very suitable as a table or decorative lamp.
Good product, however its not bright enough to be night stand lamp.
This bedside lamp has something. It looks good and has a wide range of uses. A bit generous and expansive, but decorative. 5 stars and my purchase recommendation are absolutely deserved, even given the low price.
It's a super product. Really liked it . It has good brightness. Also liked the 3 light shades.Its fast charging works really good. Worth for this price range . Really recommended it. Made my table look much better
The lamp is super practical and also very fashionable. I am asked about the lamp very often and can only report positive things.