SHIPPING
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindarle a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio que sobrepase todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China se enviarán por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE.UU. se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si te encuentras en uno de esos países, nos pondremos en contacto contigo.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, aceptas que se te envíen uno o más paquetes y que recibas tarifas personalizadas cuando lleguen a tu país.
Cuanto tiempo tarda el envio?
Tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirás un correo electrónico una vez que se envíe tu pedido que contiene tu información de seguimiento. Si no has recibido información de seguimiento dentro de los 5 días, contáctanos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si tu pedido se realizó hace más de 5 días hábiles y aún no hay información sobre el número de seguimiento, contáctanos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si has especificado el envío combinado.
Si tienes alguna otra pregunta, contáctanos y haremos todo lo posible para ayudarte.
RETURNS
Cancelación del pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si tu pedido se ha pagado y necesitas hacer un cambio o cancelar un pedido, debes comunicarte con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Tu satisfacción es nuestra prioridad número 1. Por lo tanto, puedes solicitar un reembolso o reenvío de productos pedidos si:
- Si tú no recibes el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puedes solicitar un reembolso o un reenvío.
- Si recibiste el artículo incorrecto, puedes solicitar un reembolso o un reenvío.
- Si no deseas el producto que recibiste, puedes solicitar un reembolso, pero debes devolver el artículo a tu cargo y el artículo no debe haber sido utilizado.
Hacemos no emitir el reembolso si:
- Tu pedido no llegó debido a factores bajo tu control (es decir, proporcionar la dirección de envío incorrecta)
- Tu pedido no llegó debido a circunstancias excepcionales fuera del control de PLIVENT las mejores ofertas (por ejemplo, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de
*Puedes enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puedes hacerlo enviando un mensaje al Contáctanos página
Si se aprueba un reembolso, tu reembolso se procesará y se aplicará automáticamente un crédito a tu tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón deseas cambiar tu producto, tal vez por una talla diferente de ropa, debes comunicarte con nosotros primero y te guiaremos a través de los pasos.
Por favor no nos envíes tu compra a menos que te autoricemos a hacerlo.
Algunas razones para comprar con nosotros:
COMPRAS SEGURAS
Hacemos todo lo posible para que tu experiencia de compra no solo sea agradable, fluida y sin complicaciones, sino también segura.
ENVÍO GRATIS
Disfruta de servicios de envío internacional flexibles que actualmente operan en más de 200 países en todo el mundo.
DEVOLUCIONES GRATIS
¡Está bien cambiar de opinión! Puedes devolver tu pedido para obtener un reembolso completo, lo tenemos cubierto con nuestra protección total para el comprador.
LAS NOVEDADES
Nuevos productos están disponibles de forma regular.
PROMESA DE PRECIO
No queremos que elijas entre el mejor valor y el mejor servicio. Es por eso que ofrecemos precios competitivos.
EXCELENTE SERVICIO AL CLIENTE
El equipo de soporte profesional y experto siempre está dispuesto a ayudarte.
SEGUIMIENTO FÁCIL
Revisa el estado de tu pedido en linea. ¡Tan fácil como eso!
As a teacher, I was provided with two "desks," which are essentially commercial tables lacking any built-in storage. Although I complemented them with small rolling metal drawers, I found myself in need of additional desk storage. By arranging the desks in an L-shape and adding these shelves, I've managed to organize documents, handbooks, decorative items, and essential office supplies like staplers and tape. This setup not only enhances the aesthetic but also keeps necessities within reach, allowing the rest of the desk to remain uncluttered for my work.
This shelf is a fantastic addition to my kitchen counter, neatly organizing my vitamins. The spacing between shelves accommodates most bottle sizes, with ample room at the top for larger ones. A great buy, despite minor imperfections on the shelves that aren't noticeable when loaded with items. Assembly was straightforward.
I frequently use smaller bins for organization, and these shelves have been a boon for maximizing space on my taller shelves. Assembly was straightforward, and the shelves are quite sturdy. While I sometimes wish they were either a bit deeper or not as long, they have proven to be very effective.
This shelf was the ideal solution for my daughter's dorm desk, which lacked a hutch and was only 27” wide. It provided enough space for her makeup and desk accessories without compromising room for a desk lamp.
This shelf was the perfect solution for decluttering my bedside table. It came without clear assembly instructions, so I enlisted my son's help to put it together, which he did swiftly. The shelf is solid, sturdy, and of good quality, significantly tidying up my space. I highly recommend it, though I hope the manufacturer considers including more detailed assembly instructions in the future.
This shelf served its purpose perfectly. I was looking for a way to add vertical storage and declutter the top of my bedside table in our RV, and this shelf solved the issue. It's both stylish and functional. Assembly was slightly challenging but achievable. I would purchase it again.
The shelves are charming and robust, offering ample storage without occupying too much space – ideal for all my little keepsakes.
Absolutely perfect for a college dorm room. It's great for holding makeup and other items, helping to maintain a tidy desk. Definitely worth recommending.
This shelf fits perfectly on my dresser. It's easy to assemble, offering a sleek, minimalistic look that enhances the space.
I was in search of a simple stand for my compact laser printer and received a box with two shelves, leading to surplus parts given my need for just a single level. Misleading order details resulted in me receiving two boxes, ending up with four shelves instead of one.
There were minor issues during assembly, but the finished product is pleasing to the eye and sturdy enough to support a second monitor in my home office.
The product matches its description perfectly, installs easily, and looks fantastic.
A word of caution: be mindful of the weight placed on this shelf. During assembly, I inadvertently bent a leg, though it was easily corrected. This incident highlights the product's weight capacity. While it does support a small monitor on top, it's wise to stay aware of its limitations.
This shelf is a fantastic addition to my desk, providing extra space and capable of supporting a reasonable amount of weight, such as bowls, staplers, and mugs. It's reassuringly sturdy for typical desk items. An appealing feature is the option to configure it as two separate shelves or stack them for a singular, taller shelf. The stacking mechanism is seamless, thanks to included clips.
These shelves are a boon for my sewing table, organizing everything within easy reach and keeping the area tidy.
It fits perfectly in the space I've designated for it, meeting my expectations.
Despite some negative reviews, I've learned that some people struggle with assembling even the simplest items. However, I found the assembly process straightforward and quick, providing the additional space needed for my router and other electronic devices.
This robust little shelf fits perfectly on my desk and meets all my needs.
The product is fine, although I expected it to be larger, but it still meets my needs.
Assembly was straightforward, although the top piece arrived with slight damage. Fortunately, it didn't affect the functionality of the shelf.
The wooden shelves are robust and of high quality, while the metal frames are somewhat flimsy and prone to bending. Its compact size is perfect for tight spaces, helping to vertically organize and declutter. Absence of an instruction manual meant I had to rely on pictures for assembly, which took slightly longer than the suggested five minutes, closer to 10-15 minutes. Minor adjustments to the frame were necessary to ensure stability. Once set up, it's effective in saving space and keeping things organized. Although a bit pricey, its utility and design make it a worthy addition. Despite the initial setup challenges, I'd recommend it for its space-saving benefits.
This compact shelf set is a neat solution for organizing my desk, especially for my radio equipment. Made from steel and particle board, the quality is solid, and it integrates well into my workspace, enhancing its appearance. However, assembling it was more challenging than expected. Despite its simple components—two shelves and two ends—the lack of clear instructions meant some trial and error was involved. Although it took slightly longer to assemble than anticipated, once set up, it's been effective in organizing my desk.
This sturdy shelf fits perfectly on my small apartment kitchen counter, offering the ideal storage solution.
Will definitely consider purchasing again due to their as-advertised quality.
The shelf is aesthetically pleasing and simple to put together, providing ample space atop my dresser. However, one of the shelves is unstable, persistently wobbling despite attempts to adjust the screws and supports. It seems the holes may not align properly, which is a letdown. Had it not been for this issue, it would have easily earned a high rating. After contacting customer service, I received a refund, highlighting their exceptional support. I plan to purchase a replacement for the unstable shelf.