Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindarle a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio que sobrepase todas las expectativas en cualquier parte del mundo.
Los paquetes de nuestro almacén en China se enviarán por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE.UU. se envían a través de USPS.
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si te encuentras en uno de esos países, nos pondremos en contacto contigo.
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, aceptas que se te envíen uno o más paquetes y que recibas tarifas personalizadas cuando lleguen a tu país.
Ubicación | *Tiempo estimado de envío |
---|---|
Estados Unidos | 10-30 Días hábiles |
Canadá, Europa | 10-30 Días hábiles |
Australia, Nueva Zelanda | 10-30 Días hábiles |
América Central y del Sur | 15-30 Días hábiles |
Asia | 10-20 Días hábiles |
África | 15-45 Días hábiles |
Sí, recibirás un correo electrónico una vez que se envíe tu pedido que contiene tu información de seguimiento. Si no has recibido información de seguimiento dentro de los 5 días, contáctanos.
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si tu pedido se realizó hace más de 5 días hábiles y aún no hay información sobre el número de seguimiento, contáctanos.
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si has especificado el envío combinado.
Si tienes alguna otra pregunta, contáctanos y haremos todo lo posible para ayudarte.
Todos los pedidos pueden cancelarse hasta que se envíen. Si tu pedido se ha pagado y necesitas hacer un cambio o cancelar un pedido, debes comunicarte con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Tu satisfacción es nuestra prioridad número 1. Por lo tanto, puedes solicitar un reembolso o reenvío de productos pedidos si:
Hacemos no emitir el reembolso si:
*Puedes enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puedes hacerlo enviando un mensaje al Contáctanos página
Si se aprueba un reembolso, tu reembolso se procesará y se aplicará automáticamente un crédito a tu tarjeta de crédito o método de pago original, dentro de los 14 días.
Si por alguna razón deseas cambiar tu producto, tal vez por una talla diferente de ropa, debes comunicarte con nosotros primero y te guiaremos a través de los pasos.
Por favor no nos envíes tu compra a menos que te autoricemos a hacerlo.
Algunas razones para comprar con nosotros:
Hacemos todo lo posible para que tu experiencia de compra no solo sea agradable, fluida y sin complicaciones, sino también segura.
Disfruta de servicios de envío internacional flexibles que actualmente operan en más de 200 países en todo el mundo.
¡Está bien cambiar de opinión! Puedes devolver tu pedido para obtener un reembolso completo, lo tenemos cubierto con nuestra protección total para el comprador.
Nuevos productos están disponibles de forma regular.
No queremos que elijas entre el mejor valor y el mejor servicio. Es por eso que ofrecemos precios competitivos.
El equipo de soporte profesional y experto siempre está dispuesto a ayudarte.
Revisa el estado de tu pedido en linea. ¡Tan fácil como eso!
I'm very happy with this product. More important, my cat is happy. After all, she's the one who counts around here. We've had it for about 3 wks. As anyone owned by a cat knows, they can be finicky. Either they will like it, dislike it or, like mine, be cautious and wary at first, but then content. Pros: *1- Suction cups are sturdy and do not slip. I followed another reviewer's advice to clean both the window and cups with alcohol. As with all suction cups I use, I recommend you push on them occasionally to check adherence (especially with temperature changes). Mind you, my cat does not jump into this bed because she is skittish. I have a chair next to it and she steps into it for now. *2- The bed itself is constructed out of a sturdy form covered with a heavy, canvas-like material (almost like a strong dog toy) and it does not hold on to fur. I'll just vacuum occasionally. It is spot-clean only. *3- It is wide (from end to end). If your cat is long or enjoys stretching out, this will be a positive. *4- Easy to move from window to window or, as I plan to do, advance the height at which it's placed as my cat adjusts to it. My windows come down almost to the floor. I have started it very low to let her acclimate to it. Cons: *1- It is made so that the cat is directly against the window (no edge between cat and glass). While this allows for maximum viewing, the window will be cold in the winter unless in strong sunlight and is already hot in the afternoon here. My kitty prefers to get out of it in the heat of the day and return after it cools down. Be aware that if you have it positioned low, dogs and people on the outside may spook your cat. *2- The inner removable pad is flimsy and will hold shedding fur. I won't waste the time to wash. I'll just replace with something more practical (and comfy.) *3- The width from the window to the back of bed is quite narrow. This is not a problem for my tiny girl (5.5 lbs). I've seen pics of larger cats enjoying it but if yours is large and prefers to curl up, this may not be a winner for him/her. ***Important--Measure your windows!!! Make allowance for the edges of the suction cups, which extend past the bed's length. Others have detailed the exact dimensions in question section. It is longer than it appears. Many thanks to another reviewer for pointing this out. ***Please do not use attached to auto window. Your cat could easily be injured, killed or lost during an accident. Not worth the cute factor. I hope this is helpful, as I appreciate the reviews of others and use them to make informed choices. Have a great day!
It took 1 month for the first kitten to start using it. It took 2 months for the second kitten to adopt it. Fortunately they both eventually learned to enjoy it. I am pretty impressed with the suction cups. I’ve only used it on windows that do not get direct sunlight. I’m concerned the direct sun will cause the suction to fail while the kittens are in it and scare them from ever using it again. I’ve had that problem with other devices that use window suction cups. If I put it on a direct sun window and it doesn’t fall I’ll up the stars to 5.
This is such a brilliant idea. Our kitten is able to not only get up away from our 2 year old but can also squirrel watch. I sprayed a little catnip on the fabric bedding and he jumped right in. He now goes in all by himself and spends a lot of time in there. Would definitely recommend to anyone with a cat. Very secure and strong.
I wanted something for my cat that would allow her to have a great view of outside, feel cozy (she likes to be inside things, under covers), and not take up tons of space. This is pretty cool, but she wouldn't use it at first. It took about 2-3 weeks before I saw her in it. Now she uses it a good bit. I wish it came in other colors though. Beige is just kinda blah. The suction cups seem strong. I'm scared of it falling while she is in it, but so far so good. I check it often and it still seems strongly stuck to the window.
One of my roommates had one of these and my cat loved it. I bought another when I moved out, and yep, she still loves it. The shape seems much more comfortable than the window platforms. The pad will eventually wear out or get torn up, but a piece of blanket material makes an easy replacement. The suction cups are pretty strong and easy to apply, just make sure the window is clean. We did have some trouble with it falling off with a heavy maine coon mix, but for most cats it's great.