SHIPPING
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindarle a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio que sobrepase todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China se enviarán por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE.UU. se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si te encuentras en uno de esos países, nos pondremos en contacto contigo.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, aceptas que se te envíen uno o más paquetes y que recibas tarifas personalizadas cuando lleguen a tu país.
Cuanto tiempo tarda el envio?
Tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
| Ubicación |
*Tiempo estimado de envío |
| Estados Unidos |
10-30 Días hábiles |
| Canadá, Europa |
10-30 Días hábiles |
| Australia, Nueva Zelanda |
10-30 Días hábiles |
| América Central y del Sur |
15-30 Días hábiles |
| Asia |
10-20 Días hábiles |
| África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirás un correo electrónico una vez que se envíe tu pedido que contiene tu información de seguimiento. Si no has recibido información de seguimiento dentro de los 5 días, contáctanos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si tu pedido se realizó hace más de 5 días hábiles y aún no hay información sobre el número de seguimiento, contáctanos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si has especificado el envío combinado.
Si tienes alguna otra pregunta, contáctanos y haremos todo lo posible para ayudarte.
RETURNS
Cancelación del pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si tu pedido se ha pagado y necesitas hacer un cambio o cancelar un pedido, debes comunicarte con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Tu satisfacción es nuestra prioridad número 1. Por lo tanto, puedes solicitar un reembolso o reenvío de productos pedidos si:
- Si tú no recibes el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puedes solicitar un reembolso o un reenvío.
- Si recibiste el artículo incorrecto, puedes solicitar un reembolso o un reenvío.
- Si no deseas el producto que recibiste, puedes solicitar un reembolso, pero debes devolver el artículo a tu cargo y el artículo no debe haber sido utilizado.
Hacemos no emitir el reembolso si:
- Tu pedido no llegó debido a factores bajo tu control (es decir, proporcionar la dirección de envío incorrecta)
- Tu pedido no llegó debido a circunstancias excepcionales fuera del control de PLIVENT las mejores ofertas (por ejemplo, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de
*Puedes enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puedes hacerlo enviando un mensaje al Contáctanos página
Si se aprueba un reembolso, tu reembolso se procesará y se aplicará automáticamente un crédito a tu tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón deseas cambiar tu producto, tal vez por una talla diferente de ropa, debes comunicarte con nosotros primero y te guiaremos a través de los pasos.
Por favor no nos envíes tu compra a menos que te autoricemos a hacerlo.
Algunas razones para comprar con nosotros:
COMPRAS SEGURAS
Hacemos todo lo posible para que tu experiencia de compra no solo sea agradable, fluida y sin complicaciones, sino también segura.
ENVÍO GRATIS
Disfruta de servicios de envío internacional flexibles que actualmente operan en más de 200 países en todo el mundo.
DEVOLUCIONES GRATIS
¡Está bien cambiar de opinión! Puedes devolver tu pedido para obtener un reembolso completo, lo tenemos cubierto con nuestra protección total para el comprador.
LAS NOVEDADES
Nuevos productos están disponibles de forma regular.
PROMESA DE PRECIO
No queremos que elijas entre el mejor valor y el mejor servicio. Es por eso que ofrecemos precios competitivos.
EXCELENTE SERVICIO AL CLIENTE
El equipo de soporte profesional y experto siempre está dispuesto a ayudarte.
SEGUIMIENTO FÁCIL
Revisa el estado de tu pedido en linea. ¡Tan fácil como eso!
Perfect for our toddlers. This is a must for road trips. We have a 2&4yr old and are always worried when their necks are bent or heads are bobbling when they are asleep. These head support bands keep their heads comfortably in position and are soft and easy to use. They also block the sun out of eyes. As some are concerned about using these on infants, not sure I would because if they slip over their noses, they wouldn’t be able to move them. For toddlers, these are great. Thank you!
Bought this for my son who loves to fall asleep when I drive and his head would bobble everywhere, it would give me anxiety. Now he can fall asleep and I can drive peacefully seeing(through his car seat mirror) and knowing that his head is safely placed. I like that it’s not bulky and that it leaves room for air to circulate cause my son sweats profusely when he sleeps. And I use the extra one for my sisters car.
These head straps are great! They function exactly as described. Previous to these straps every time our daughter fell asleep in the car if you even do much as touched the brakes her head would fall to her chest. Most of the time her head dropping would wake her up enough to have her stir around and get her head up and comfy again, only to hit another red light and her head drop again. The head straps are soft and are wide enough to cover her forehead. The only tricky part is if you put it on when you first get the kids buckled and they squirm around the strap will slip up and off. I have NOT had the problem of it slipping down over her face/neck. So if my husband is driving it’s easy I wait till she’s asleep then place it over her forehead. If she’s with just me, well obviously I wait till she’s asleep then pull over somewhere to put it on. Yeah that’s kind of inconvenient but her sleeping with her head to her chest just makes me cringe. I’m buying 3 more sets to give away for Christmas gifts!
I was reluctant to try these but i figured for the price, why not. I washed and dried them and they came out perfect. They are nice and soft and a cool fabric. I snuck it on my 15 month old after he fell asleep and he didnt even flinch. And hes a light sleeper. It takes some adjusting and you have to find the right tightness, but it definitely helped on our 15 hour car ride. VERY happy I had these!
I bought these recently for our 8hr trip coming up. I love that I got a 2 pack for such an affordable cost. I thought with the cost being so cheap, the product wouldn’t be that great but these are awesome! The fabric is slightly padded which is great. The strap is a little stretchy which is nice. AND it fastens with a nice buckle instead of Velcro that can come undone. So glad I got these!
Our son’s head was hanging and wobbling during our 4 hour trip and you could tell he was uncomfortable but too tired to “care”. On the way back we had the band and afte he fell asleep we put it on and it was a life changer. Totally recommend!
I am very impressed with this item. My older child is 6 and as you can see if fell down over her eyes when I came to a stop my mom happened to be in the back and was able to adjust the straps up and it seemed to hold but she may be getting too big to use them it fits perfectly over my 4 year old. And they put them on their heads themselves and fell asleep.
Baby falls asleep in the car? This will keep his head up! The cute design makes it seem more friendly since it is literally a head strap (haha). My baby would fall completely over (face into blankets) so I had to get a product like this to keep his head up and neck comfortable when he sleeps. Very happy with the purchase and that there is a backup. Also, it makes a great baby shower gift, because most new parents do not know to get this or that slumping over in the car happens from 2 months-2 years.
Who ever invented this is a genius!
Everything is cool, the strap is long can be sewn to any chair, thanks to the seller, I recommend.
They are super soft, cute design and provide the support my little needs when he falls asleep in his car seat.
These are perfect. I do not leave them on the seat when he isn't sleeping.
My daughter falls asleep in the car quite often. So once I saw this I thought maybe it would help her cause when she falls asleep her head is every which way but straight back. I'm always stretching myself to the back seat to put her head back so she won't have a sore neck. I got this and her head isn't all over anymore. My daughter is very picky about things on her head and she loves it. When she knows she's getting tired she will pull it down over her forehead so she can fall asleep. The front of it has a little cusion for the head. It stretches all the ways around the headrest of her car seat and it's kinda wide. Over all very good product. Thank you whoever came up with this idea. You saved my daughter from future sore necks..
This will keep your kids Head up straight when sleeping. 100% get this!
I think this product is made very well and is good quality. I bought this for our 25lb toddler who rides in a graco extend to fit, rear facing. I have a couple issues with it but I don't regret buying it. You have to wait for the baby to fall asleep before you can put it in place. We had it on the seat, up high, until it was time to move it down. You have to make sure to tighten it, otherwise, it won't work. You have to have someone with a free hand to move it. It worked for part of our trip from Ohio to Florida and back. For the price, it's worth the try.
We used these while on vacation - 22 hours of drive time. I would slip over her head when she fell asleep and when she would wake up and find it on she didn't complain because it was comfortable.
The elastic allows for head turning without making the feel restrained enough to wake them.
These soft flexible straps gently hold the head in place.
I ABSOLUTELY LOVE LOVE LOVE THIS PRODUCT!!!!!
We've tried it once so far with my 2-year old. It worked great. The only catch is you have to wait until the child falls asleep because he won't put up with it touching his forehead while awake. My husband was driving, so I could reach back and slip it down over his head. When I'm driving alone, I won't be able to use it unless I pull over. Once asleep, it stayed on the duration of the nap. I don't see it working well for an infant.
I love them! Holds my sons head up really well and doesnt slip. Hes 3 years old.
My son usually sleeps in the car when we are driving on highway. This has been life savior for us.
Bought this for my son who loves to fall asleep when I drive and his head would bobble everywhere, it would give me anxiety. Now he can fall asleep and I can drive peacefully
Baby falls asleep in the car? This will keep his head up!
They are nice and soft and a cool fabric.