SHIPPING
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindarle a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio que sobrepase todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China se enviarán por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE.UU. se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si te encuentras en uno de esos países, nos pondremos en contacto contigo.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, aceptas que se te envíen uno o más paquetes y que recibas tarifas personalizadas cuando lleguen a tu país.
Cuanto tiempo tarda el envio?
Tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirás un correo electrónico una vez que se envíe tu pedido que contiene tu información de seguimiento. Si no has recibido información de seguimiento dentro de los 5 días, contáctanos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si tu pedido se realizó hace más de 5 días hábiles y aún no hay información sobre el número de seguimiento, contáctanos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si has especificado el envío combinado.
Si tienes alguna otra pregunta, contáctanos y haremos todo lo posible para ayudarte.
RETURNS
Cancelación del pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si tu pedido se ha pagado y necesitas hacer un cambio o cancelar un pedido, debes comunicarte con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Tu satisfacción es nuestra prioridad número 1. Por lo tanto, puedes solicitar un reembolso o reenvío de productos pedidos si:
- Si tú no recibes el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puedes solicitar un reembolso o un reenvío.
- Si recibiste el artículo incorrecto, puedes solicitar un reembolso o un reenvío.
- Si no deseas el producto que recibiste, puedes solicitar un reembolso, pero debes devolver el artículo a tu cargo y el artículo no debe haber sido utilizado.
Hacemos no emitir el reembolso si:
- Tu pedido no llegó debido a factores bajo tu control (es decir, proporcionar la dirección de envío incorrecta)
- Tu pedido no llegó debido a circunstancias excepcionales fuera del control de PLIVENT las mejores ofertas (por ejemplo, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de
*Puedes enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puedes hacerlo enviando un mensaje al Contáctanos página
Si se aprueba un reembolso, tu reembolso se procesará y se aplicará automáticamente un crédito a tu tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón deseas cambiar tu producto, tal vez por una talla diferente de ropa, debes comunicarte con nosotros primero y te guiaremos a través de los pasos.
Por favor no nos envíes tu compra a menos que te autoricemos a hacerlo.
Algunas razones para comprar con nosotros:
COMPRAS SEGURAS
Hacemos todo lo posible para que tu experiencia de compra no solo sea agradable, fluida y sin complicaciones, sino también segura.
ENVÍO GRATIS
Disfruta de servicios de envío internacional flexibles que actualmente operan en más de 200 países en todo el mundo.
DEVOLUCIONES GRATIS
¡Está bien cambiar de opinión! Puedes devolver tu pedido para obtener un reembolso completo, lo tenemos cubierto con nuestra protección total para el comprador.
LAS NOVEDADES
Nuevos productos están disponibles de forma regular.
PROMESA DE PRECIO
No queremos que elijas entre el mejor valor y el mejor servicio. Es por eso que ofrecemos precios competitivos.
EXCELENTE SERVICIO AL CLIENTE
El equipo de soporte profesional y experto siempre está dispuesto a ayudarte.
SEGUIMIENTO FÁCIL
Revisa el estado de tu pedido en linea. ¡Tan fácil como eso!
After recently starting back on the bike, a couple of rides in i started to notice a bit of discomfort. My current bike seat wasn’t as comfy as i remember. It was only comparable to a guiloteen with wheels that was slowly with each ride beginning to cut me in half from the groin area upwards. This was becoming a problem as not only was I walking around like John Wayne in one of his finest western movie films, every time I sat down it felt like somebody had tried to give me a colonoscopy with a traffic cone (wide end first). The result was me requiring a new bike seat. When I stumbled upon this little beauty. Ohh how my life has change. Every bike ride is now a joy. It’s almost as if someone has moulded a bike seat out of the purest of clouds . Like a slipper for you back end if you will. Couldn't recommend more
To test it I went for a thirty miler yesterday and (thank the lord, because the saddle that came with the bike was some hideous instrument of torture) it was almost as if there was no saddle. Only after about twenty miles did I begin to feel the slightest hint of an ache, and it was barely anything. And I hit some shocking pot holes too, and even they didn't hurt. This saddle has completely changed my ride.
I haven't ridden a bike for around 20 years and weigh 18.5 stone, so I thought I was going to suffer after taking the boys for a 4m mountain bike ride over rough terrain. In preparation, I bought this saddle in the hope that it would ease the after effects, and I was genuinely surprised at how good it was for the money. I completed the ride (in comfort) re-discovered my enthusiasm for biking and am looking forward to next weekend! :)
I read several reviews comparing expensive saddles to very inexpensive ones to get a feel for what makes an expensive saddle worth the extra. What I found was that price appeared to have little to do with which saddles cane out as recommended. So I chose one that was right for dimensions and had gel and a hole in the middle. Perfect . Adjusted correctly this saddle is a great saddle
Feel comfortable for the long rides.I'm talking about 40 miles. When I do 50 it bother a little on the last 8-9miles
Perfect product in this price range. The first thing I tested was its weight which is around 170 grams. The I installed it on my bike easily, adjusted according to my convenience and now, I'm in love with this. It is a very innovative and stylish seat. I'd like to recommend it.
I was doubtful on buying this because it looked very small on the website and I thought it would snap by my weight but it is very light, flexible and strong at the same time. It can withstand more than average himan weight and it is more comfortable than any bike seat I have ever seen.
This bike seat is extremely comfortable, haven't had it long enough to test its durability. Not much heavier than stock mountain bike seat. For comfort gain, the extra weight is removed. Still reasonably slim for going over it in the trails. Make sure to adjust the pitch for your comfort. Highly recommended by me.
Big improvement. No bruised butt after hour long rides on country roads. Well made looks durable. Mat finish was a bit clingy to start with so polished with pledge.
This bike seat is extremely comfortable, haven't had it long enough to test its durability. Not much heavier than stock mountain bike seat. For comfort gain, the extra weight is removed. Still reasonably slim for going over it in the trails. Make sure to adjust the pitch for your comfort. Highly recommended by me.
Light weight but the flexibility is lower then I wanted
After reading the reviews from experienced riders, I knew this was a good deal. There is absolutely no reason to pay fifty plus dollars for a seat of equal value, comfort, and design. I highly recommend this upgrade on both road and mountain bikes.
Felt a little odd to start, it is quite large compared to my previois 2 saddles. Within a month however I stopped noticing the saddle at all. I just enjoy riding my bike at last. When it wears out, I will be back for another. Higly recommended
A bit hard and smaller than it looks on the picture, but it does works
A lot more kind to my backside then the seat that was on my bike. Fairly easy to fit as well. Very happy with purchase. Though with very long rides I would still recommend padded cycling shorts to make it even more comfortable.
Great feeling for my buttocks! The seat that came with my carrera started hurting after a long cycle so i thought id invest in a more comfortable seat and boy did I feel the difference!
Only had seat for 2 weeks and I have to say I have had no issues what’s so ever! No more pain in the A** very comfortable!!!!! Not sure how long it will last but what a great purchase
Very comfortable ride on this seat. Even for me a heavy rider on a road bike it was still very comfortable. Little to no saddle soreness. I gave it a 4 star because I would love to see it made with a pad on top. It would be a 5 star performance seat. With a good pair of biking shorts this seat performs very well.
Your bicycle seat is something you'd like to forget. If you're thinking about it, it's because it's painful or uncomfortable. I put this cover on my old hard bicycle seat and realized that I never thought about it anymore. It's nicely made and fits well.
Was a bit doubtful about how good this was going to be given the price but absolutely delighted with it. Looks good seems well made and most important of all it's comfortable
First, let me say that I have never found a really comfortable bike seat, except the super fat ones on exer-cycles and the chair-like one on my wife's recumbent bike. I'm an old guy with a mountain bike and city bike (not a road bike). I finally tossed my city bike seat into the box of other failures and decided to try one of this ilk. Real carbon fiber laminate seats of this type cost about $150. They are molded plastic. It seems that they believe that "carbon fiber" is a color, or that they can throw a few fibers into the molding press and use that as an excuse for the name. For sure, never buy one where the carbon laminate appearance is a grid painted onto the plastic. This one seems a reasonable step up from the really cheap junk. It's a little stiffer than I expected from the reviews, so my sit bones want padded bike shorts. Maybe it will fit better with time. Given the stress it gets, I hope that they put some chopped fiber into the plastic (not carbon fiber) to strengthen it. This is standard for injection molded parts. We'll see how it holds up...
Incredibly more comfortable than the seat that came with my exercise bike. I almost thought it was broken when I felt it bounce...then remembered it had springs under the seat for comfort. I highly recommend it.
Bought this saddle after my old one was stolen. So glad I've got it now. It's really comfortable and good looking as well. I'm enjoying the ride every single time now and even riding over pot holes it's not as painful as before.
Used it for the first time today it’s so comfy have used a wider padded saddle but this is much better good value well made will buy this type again
Got to say I'm quite surprised about this seat. It' a budget price but it really is comfy. Doesn't look out of place on my mountain bike either makes riding for hours a pleasure now.